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Summer Warehouse Sale

Can I return an order I placed during your warehouse sale?

Can I make changes to my Warehouse Sale order after I’ve placed it?

Can I use discount codes on my Warehouse Sale order?

Can I choose expedited shipping for my order?

When will my order ship?

WAREHOUSE SALE 6/27/25-6/29/25

How do I make a return?

What’s your return policy?

When will my return be processed?

Why am I charged a handling fee for my return?

What is the difference between a regular exchange and a instant exchange?

Can I return accessories or hats?

Can I return an exchange order?

When will I receive my store credit?

Can I return an item I purchased during a sale or on clearance?

I purchased through Nordstrom, can I still return it?

Returns

Do you offer expedited shipping?

Is there a shipping fee?

What are the delivery times for my order?

Do you ship worldwide?

When will my order be shipped?

What should I do if my delivery address is wrong?

What happens if my package is misdelivered or lost due to an incorrect address?

Shipping

How do I apply promo/discount codes?

Can I edit or add anything to my order?

What is your cancellation policy?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

What do I do if my item is defective?

Why was my order canceled?

Order Questions

I sent an email to your customer service team. When will I hear back?

What payment methods do you accept?

General Questions

How do I care for my Items?

How do I pick the perfect size?

Will my item look the same in person?

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WAREHOUSE SALE 6/27/25-6/29/25

Returns

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